A new HVAC system isn’t something to leap into without looking. It can be an expensive investment that, when it works properly, is well worth the cost. However, if you hire a company who performs a shoddy installation or offers low quality products, you may find yourself regretting the hasty decision. So how do you tell the quality HVAC companies apart from the competition. With every HVAC company claiming to be the best in the area, you have to do your own research and rely on your intuition to determine which one really is.
Licensed and Insured
First things first: make sure the contractor has the right licenses to legally perform the work on your home, and that their entire team has the proper licenses as well. This may seem obvious, but HVAC fraud does exist and any HVAC company that isn’t willing to provide proof of licensing should probably raise some red flags. Additionally, ask if they’re insured and what that insurance covers. An insured HVAC installation company means that if any accidents or damage happens on the job, you won’t be held liable.
Knowledgeable but Clear
Some contractors, like car mechanics, will throw out industry jargon in hopes of sounding knowledgeable and confusing the homeowner. Their goal is to make the homeowner think, “I don’t know what they’re talking about, but they seem to, so let’s go with that.” A truly expert HVAC contractor behaves very differently. They’re happy to share their expertise, but they also take the time to make sure it’s clear to the homeowner what they mean. They’ll offer long-term insights, as well, to help you make the best decision.
A Thorough Assessment
When you schedule a quote, does the contractor want to do the quote over the phone or do they come out to your home and assess the situation on site? Even with years of experience, it can be difficult to get a clear picture of your HVAC needs over the phone. When a contractor takes the time to come out to your home to get the full picture before they tell you what they can do for you and your HVAC needs, you can trust that they know what they’re talking about.
One sure way to get a sense of an HVAC installation company’s credibility is to find out how past customers felt about the work they performed. Check customer reviews on Google, Yelp, and social media. Read several reviews to get the general sense of what to expect. You can also ask for references when interviewing an HVAC company and follow up with those references. If the majority of customers were satisfied with the service they received and the HVAC system they have, it’s a good indication that you, too, can expect to be satisfied with your new HVAC system.
Air Solutions in Bryan-College Station has over 50 years of combined experience in our field, and we’re happy to answer any questions you might have about our products or services. Contact us today to request service or more information.